||When will my NS50 complimentary 1-year SAFRA Membership expire?
Once you have received or registered for the 1-year complimentary SAFRA membership, it will be added on to any ongoing membership term which you may have. The registration process will be open until 30 June 2018.
||What happens if I accidentally uncheck the complimentary SAFRA Membership option during my registeration, but I really want to register for the complimentary SAFRA Membership?
Your selections are final once the registration process has been completed. For appeals, you may email us at NS50@SAFRA.sg.
||What if I change my mind and do not want to use my NS50 SAFRA Vouchers to purchase additional years of SAFRA Membership during the NS50 Recognition Package registration?
We regret to inform you that we are unable to provide a refund once you have purchased the additional years of SAFRA Membership with the NS50 SAFRA Vouchers.
||Can I get a refund for my existing SAFRA membership since I am getting complimentary 1-year membership?
There will be no refund provided for existing SAFRA membership. Once administered, the 1-year complimentary SAFRA membership will be added on to any ongoing membership term.
||What can I enjoy with the complimentary SAFRA Membership?
SAFRA members enjoy a host of benefits to cater to their lifestage and lifestyle needs.
SAFRA members enjoy:
||Access to six clubhouses conveniently located at Jurong, Mount Faber, Punggol, Tampines, Toa Payoh and Yishun.
||Exclusive members’ rates at all SAFRA facilities, SAFRA-organised activities and interest groups.
||Special privileges and discounts at over 3,000 partnering merchant outlets island-wide on a wide variety of products and services leveraging on SAFRA and DBS Credit/ Debit Card’s network of partners.
Visit www.safra.sg for more information.
||When can I start to enjoy my SAFRA Membership benefits?
Existing SAFRA members may continue to enjoy their membership benefits.
For those who have registered for the NS50 complimentary 1-year SAFRA Membership, you can already start using SAFRA club facilities or joining SAFRA activities, prior to receiving your SAFRA Membership Card, by visiting any SAFRA Customer Service Counters with your NRIC after 10 working days from the date of your registration.
||How long is the complimentary SAFRA Membership valid for?
The NS50 complimentary SAFRA Membership is for a period of 1 year and the registration process will be open until 30 June 2018. Till then, you can also top up $40 or $60, depending on your membership type, for a 1-year membership extension and enjoy additional 2-years complimentary membership from SAFRA for a total of 3-years. To find out more on this special NS50 offer, kindly visit NS50.SAFRA.sg.
||When does my new SAFRA Membership expire?
Once you have received or registered for the 1-year complimentary SAFRA membership, it will be added on to any ongoing membership term which you may have. The expiry date of your SAFRA Membership will be printed on your new Membership Card. For SAFRA DBS cardholders, you may continue to use your current Credit/Debit card.
||May I exchange my NS50 complimentary 1-year SAFRA Membership for NS50 SAFRA Vouchers instead?
The NS50 complimentary 1-year membership cannot be exchanged for NS50 SAFRA vouchers.
||Do I get a new SAFRA Membership Card when I apply for the 1-year complimentary SAFRA membership?
A new SAFRA Membership Card will be issued, except for existing SAFRA DBS Credit/Debit cardholders as your membership expiry date will be automatically extended and you may continue to use your current card.
||Does my complimentary 1-year SAFRA Membership automatically renew after it expires?
Automatic membership renewal is not applicable for new members who registered for the NS50 complimentary 1-year SAFRA Membership. The membership will automatically expire after 1 year without the need to write in for termination.
||Why should I use my NS50 SAFRA Vouchers to purchase a longer duration of SAFRA Membership?
The usual rate for a 1-year SAFRA Membership is $40 or $60, depending on your membership type. However, until 30 June 2018, you can use your NS50 SAFRA Vouchers to purchase 1-year membership and enjoy additional 2-years complimentary membership from SAFRA for a total of 3 years. To find out more on this special NS50 offer, kindly visit NS50.SAFRA.sg.
||Will I receive the 1-year complimentary SAFRA Membership if my Operational Ready Date (ORD) is after the launch of the campaign?
Only past and present SAF Operationally Ready National Servicemen (NSmen) as at 1 January 2017 are eligible for the complimentary 1-year SAFRA membership. You will not be eligible if your ORD date is after 1 January 2017.
||How can I apply for the SAFRA Membership promotion of 'buy 1 year membership and enjoy additional 2 years complimentary membership from SAFRA for a total of 3 years'?
You may use your NS50 SAFRA Vouchers to sign up for the promotion during the NS50 Recognition Package online registration process or visit any of our Customer Service Counters at SAFRA clubs to do so. Other mode of payments are accepted at SAFRA clubs as well.
||Who is eligible for SAFRA Membership?
SAFRA Membership is open to all Singapore Armed Forces (SAF) Operationally Ready National Servicemen (NSmen), full-time National Servicemen (NSFs), SAF regulars and their dependants (spouse and children between 5 and 20 years of age). For more information on the membership category which applies to you, check out our webpages on eligibility and applications FAQs.