NS50

NS50 FAQ

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SAFRA's appointed email marketing service provider is Memberson Pte Ltd (SAFRA@mailer.memgate.com), and they are working closely with SAFRA on SAFRA related electronic marketing direct mailers, including information on the NS50 recognition package. Should members receive any form of marketing messages from other sites, we strongly urge you to exercise care and contact SAFRA for clarifications if unsure.

NS50 RECOGNITION PACKAGE

About NS50 Recognition Package

1. What is the NS50 Recognition Package?

In commemoration of 50 years of National Service (NS50), the Ministry of Defence (MINDEF) and Ministry of Home Affairs (MHA) have introduced the NS50 Recognition Package to thank past and present national servicemen for their contributions to Singapore’s defense. Over 1 million past and present national servicemen will receive their NS50 Recognition Package.

All who have served NS or are serving NS in the Singapore Armed Forces (SAF), Singapore Police Force (SPF) and Singapore Civil Defence Force (SCDF) will receive the NS50 Recognition Package.

Every national serviceman will receive $100 worth of vouchers which can be used to redeem lifestyle privileges. In addition, national servicemen who are currently serving or have served Operationally Ready National Service (ORNS) will be offered a year of complimentary SAFRA/ HomeTeamNS membership, and a complimentary 5-year PAssion Card membership.

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Eligibility

2. Who are eligible for the NS50 Recognition Package?

Eligibility for the NS50 Recognition Package will be based on national servicemen’s service status as at 1 January 2017.
 
Eligibility Benefits
Full-time national servicemen (NSFs)
  • Existing NSFs
  • NSFs who enlist during the 2017 enlistment window
$100 worth of vouchers

5-year NS50 PAssion card membership
Past and present Operationally Ready National Servicemen (NSmen)
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$100 worth of vouchers

1-year complimentary SAFRA/ HomeTeamNS membership

5-year NS50 PAssion card membership

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3. I have served NS in both the SAF and SPF/SCDF. Can I select which NS association complimentary 1-year membership to receive?

Eligible national servicemen will receive the complimentary 1-year reservist association membership based on their latest NS posting as at 1 January 2017 and these are non-exchangeable.
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When & How Do I Receive The Benefits

4. When will eligible national servicemen receive the NS50 Recognition Package?

a) Existing SAFRA Members

To offer greater convenience for those who are or were existing SAFRA members from 1 January 2017 onwards, their NS50 Recognition Package will automatically be mailed in batches from mid-May to June to their preferred local mailing address registered with SAFRA.

The 1-year complimentary SAFRA membership will automatically be extended to existing members’ remaining membership term. A new SAFRA card will be issued, except for existing SAFRA DBS Credit/ Debit Cardholders who will still be able to use their existing cards to enjoy their extended membership privileges.

b) Full-time National Servicemen (NSFs)

To offer greater convenience for eligible NSFs, their NS50 Recognition Package will automatically be mailed in batches from mid-May to June to their official address displayed on their NRIC.

c) SAF NSmen who are non-SAFRA members

For those who are serving or have served ORNS, they will receive a notification letter in batches from late-July to August at their official address displayed on their NRIC with instructions on how to register for the NS50 Recognition Package. They may register through (i) a dedicated online portal managed by SAFRA (ns50.safra.sg), or (ii) by mailing in registration forms included with the notification letters.

The registration process can be completed in a few simple steps and ensures that eligible national servicemen confirm their preferred local mailing address and other pertinent details before the NS50 Recognition Package is mailed to them. This ensures that the NS50 Recognition Package reaches the intended recipients and is administered accurately.

Once the registration process has been completed, they will receive the NS50 Recognition Package via mail within 4 to 8 weeks to their address provided at registration. The registration process will be open until 30 June 2018.

Recognition Package

Recognition Package
 
5. Why is there a need for the registration process for NSmen who are non-SAFRA members?

The registration process ensures that eligible national servicemen confirm their preferred local mailing address and other pertinent details before the NS50 Recognition Package is mailed to them. This ensures that the Recognition Package reaches the intended recipient and is administered accurately. The registration process can be completed in a few simple steps.
 
6. Can I use an overseas address if I am not in Singapore?

The notification letter and NS50 Recognition Package will not be mailed to overseas addresses as the benefits are non-transferrable and its usage is limited within Singapore.
 
 

Benefits of SAFRA Membership

7. What can I enjoy with the complimentary membership?

SAFRA members enjoy a host of benefits to cater to their lifestage and lifestyle needs.

SAFRA members enjoy:

Access to six clubhouses conveniently located at Jurong, Mount Faber, Punggol, Tampines, Toa Payoh and Yishun.
Exclusive members’ rates at all SAFRA facilities, SAFRA-organised activities and interest groups.
Special privileges and discounts at over 3,000 partnering merchant outlets island-wide on a wide variety of products and services leveraging on SAFRA and DBS Credit/Debit Card’s network of partners.
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Visit www.safra.sg for more information.
 
8. Can I get the 1-year complimentary SAFRA membership earlier since my existing membership is expiring in 2017?

Existing SAFRA members whose memberships are expiring in 2017 may wish to wait for the package or extend their membership based on prevailing rates to continue to enjoy SAFRA privileges in the interim. Once administered, the 1-year complimentary SAFRA membership will be added on to any ongoing membership term.
 
9. As part of the 1-year complimentary SAFRA membership, can I apply for the SAFRA DBS Credit/ Debit cards?

Interested SAF national servicemen may apply for the cards 7 working days after SAFRA has received their registration, or after the NSmen have received their 1-year complimentary SAFRA membership card. SAFRA DBS Cardholders can earn up to 3% cash rebates on all purchases (via MasterCard Contactless or online payments). Visit www.safra.sg/dbs for more information about application and the full list of benefits.
 
10. Can I transfer my 1-year complimentary SAFRA membership to my family member? Can I exchange it for cash?

The NS50 Recognition Package is non-transferrable and non-exchangeable for cash.
 
11. Can I get a refund for my existing SAFRA membership since I am getting complimentary 1-year membership?

There will be no refund provided for existing SAFRA membership. Once administered, the 1-year complimentary SAFRA membership will be added on to any ongoing membership term.
 
12. Will SAFRA be introducing any other promotions if I want to extend my membership further?

To better support the lifestyle needs of national servicemen, SAFRA is also providing a special membership extension promotion. A 2-year complimentary membership extension will be provided to servicemen who use their NS50 vouchers, cash, or other payment methods to purchase a 1-year SAFRA membership by 30 June 2018. This extension is in addition to the 1-year complimentary membership already given to eligible national servicemen as part of the NS50 Recognition Package. In total, these servicemen will enjoy a 4-year SAFRA membership.
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NS50 Vouchers

13. Where can I use the NS50 vouchers?

The NS50 vouchers can be used at all SAFRA clubhouses to book facilities, register for activities, as well as sign-up for or extend membership with the respective NS associations.

The NS50 vouchers are accepted at over 270 participating merchants at over 6,000 outlets island-wide.
 
14. What is the validity period of the NS50 vouchers?

The NS50 vouchers are valid till 31 December 2018.
 
15. Can I transfer my NS50 vouchers to my family member? Can I exchange them for cash?

The NS50 Recognition Package is non-transferrable and non-exchangeable for cash. However, you can accompany your family member to buy groceries with the NS50 vouchers.
 
16. Where can I find the list of participating merchants?

The list of NS50 participating merchants can be found on MINDEF’s NS50 website at www.ns50.sg.
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