Redeem SAFRAPOINTS

How many SAFRAPOINTS have you got?

Collecting is only half the fun – the best part is yet to come!

There are plenty of ways to make use of your SAFRAPOINTS:

How to Redeem:

SAFRA link

Call 1800 375 3750 & press 3 for SAFRAPOINTS

To check SAFRAPOINTS

Step 1: Select Option 2
Step 2: a) If your membership number starts with 'S', press 1 followed by the # key.
            b) If your membership number starts with 'T', press 2 followed by the # key.
            c) If your membership number starts with 'M', press 3 followed by the # key.
Step 3: Enter your 7-digit membership number followed by the # key.
Step 4: Press 1 to confirm

To redeem Rewards

Step 1: Select Option 5.
Step 2: Press 2 to redeem now.
Step 3: a) If your membership number starts with 'S', press 1 followed by the # key.
            b) If your membership number starts with 'T', press 2 followed by the # key.
            c) If your membership number starts with 'M', press 3 followed by the # key.
Step 4: Enter your 7-digit membership number followed by the # key.
Step 5: Enter your birth date in DDMMYYYY format followed by the # key.
Step 6: Press 1 to confirm.
Step 7: Enter the 5-digit reward code followed by the # key.
Step 8: Enter the quantity followed by the # key.
Step 9: Press 1 to confirm.

Vouchers/collection letters will be mailed to you within 14 working days from date of redemption.

MYSAFRA

Log on to http://mysafra.safra.sg

To check SAFRAPOINTS

Step 1: Log on to http://mysafra.safra.sg
Step 2: Key in your NRIC as User ID and enter your password.
Step 3: If you are logging in for the first time, enter the necessary particulars and a password will
             then be issued via email.
Step 4: Select 'Check or Redeem your SAFRAPOINTS'.
Step 5: Your SAFRAPOINTS balance will be displayed on the left side of the web page.

To redeem Rewards

Step 1: Log on to http://mysafra.safra.sg
Step 2: Key in your NRIC as User ID and enter your password.
Step 3: Select 'Check or Redeem your SAFRAPOINTS'.
Step 4: Select 'Redeem'.
Step 5: Redeem your rewards item by checking the 'add to cart' box followed by entering the
            desired quantity and click 'Redeem'.
Step 6: To redeem another rewards item, click on 'shopping cart' at the top of the web page.
            To discard item, click the 'Dustbin' icon at the shopping card.
Step 7: After you have confirmed the selected items with the correct quantities, click 'Submit'.
Step 8: If selected item(s) and address are correct, clock 'Confirm'. If you have chosen an item with
            top-up cash option, enter the required payment details first before clicking on 'Confirm'.
Step 9: A receipt will be generated, please 'Print' or 'Save' your receipt as an acknowledgement.
Step 10: Click 'Log out' at the tip of the web page to end the transaction.

An email acknowledgement will be sent to you upon every successful redemption transaction. Vouchers/collection letters will be mailed to you within 14 days from date of redemption. For $10 Community Chest Donation, the tax exemption invoice will be mailed to you by Community Chest within 2 months from the date of redemption.

m.SAFRA

Download the m.SAFRA mobile app from the Apple App Store or Android Market.


To check SAFRAPOINTS

Step 1:Key in yout NRIC as User ID and enter your password.
Step 2: Select 'SAFRAPOINTS Redemption' at the bottom of the screen.
Step 3: Redeem your rewards item by selecting the desired quantity, and clicking on the
            'Redeem' button.
Step 4: To redeem another rewards item, click on back and repeat step 3. To view shopping cart,
             click on 'View Cart' at the bottom of each rewards item. To discard an item, click on the
             cross next to the item.
Step 5: After you have confirmed the selected rewards items, click 'Check Out' and 'Confirm' or
            'Smoov Pay' if the item selected requires a top-up amount. Redemptions of items with a
            top-up amount will be directed to a SmoovPay payment gateway page. Fill up the required
            fields and click the 'Pay Now' button.
Step 6: An acknowledgement message will appear on your screen for a successful redemption.
Step 7: Click 'Log Out' at the bottom left of the screen to end the transaction.

SAFRA Clubs

You can check your SAFRAPOINTS balance at the customer service counters of any club from 9am to 9pm daily.


SAFRA Jurong
Tel: 6686 4333
SAFRA Yishun Country Club
Tel: 6852 8200
SAFRA Mount Faber
Tel: 6278 6011
SAFRA Toa Payoh
Tel: 6259 4000
SAFRA Tampines
Tel: 6785 8800
SAFRA Participating Outlets
You can redeem for instant price discounts for your purchases at these outlets.
Related Links
Activities & Courses
Improve self-confidence and more through the art of ballet!
Events
Get those soccer boots ready as we gear up to score some goals!
Articles
A fun-filled weekend for all in the name of charity!
Social