As we are currently experiencing a surge in redemptions during this peak period, please expect a processing lead time of 4 to 5 weeks for your redemptions.
We thank you for your continuous support and understanding!
Redemption of SAFRAPOINTS
Discover a list of exciting rewards that you can redeem with your SAFRAPOINTS. The more you spend, the more SAFRAPOINTS you can earn and accumulate to redeem for better rewards!
Choose and redeem from a vast array of attractive rewards or use your SAFRAPOINTS to offset your purchases/payments.
Voucher(s)/ collection letter(s) will be mailed to you within 14 days from the date of redemption.
Before making the redemption, you may wish to confirm your mailing address to ensure that the voucher or collection letter reaches you. You can do so via mySAFRA or call 1800-377-9800 from Monday to Friday between 9am to 6pm, or email us at email@example.com.
If you do not receive your voucher(s)/ collection letter(s) after 14 days from the date of redemption, please email us at firstname.lastname@example.org or call 1800-375-3750 (& press 3 for SAFRAPOINTS) from Monday to Friday between 9am to 6pm.
For redemption of voucher(s) that are worth $50 or more, members will be informed separately to collect at their preferred SAFRA Club.
For $10 Community Chest Donation (available for redemption through mySAFRA and SAFRA clubs), the tax exemption invoice will be mailed to you by Community Chest within 2 months from the date of redemption.
Channels to redeem SAFRAPOINTS:
||Login to your online account at https://mysafra.safra.sg.
||From the top left drop down list, click on “SAFRAPOINTS > Redemption Catalogue”.
If you have yet to sign up for an online account, please visit here and fill in your details.
||Download mSAFRA app (in App store or Google Play store).
||Login to your online account.
||From the top left drop down list, click on “Redemption Catalogue”.
If you have yet to sign up for an online account, please click the “SIGN UP” button at the bottom of the login page and fill in your details.
You can check your SAFRAPOINTS balance at the customer service counters of any club from 9am to 9pm daily.
Tel: 6686 4333
|SAFRA Toa Payoh
Tel: 6259 4000
|SAFRA Mount Faber
Tel: 6278 6011
Tel: 6585 8718
Tel: 6785 8800
|SAFRA Participating Outlets
Redeem instant price discounts for your SAFRAPOINTS for purchases at these participating outlets.
|SAFRA Yishun Country Club
Tel: 6852 8200
Call 1800 375 3750 & press 3 for SAFRAPOINTS.
Note: Starting from 12 April 2018, redemption of SAFRAPOINTS items or services via SAFRA Link (1800 375 3750) will cease. SAFRA members can login at mySAFRA or download mSAFRA app to do the redemption. Alternatively, you may redeem at our Customer Service Counters located at all SAFRA clubs from 9am to 9pm daily.