Return to FAQ Menu
How do I update my personal details?
You can update your particulars such as address, marital status, areas of interest, contact information, vehicle IU number and preferred mode of contact at the 'Manage My Account' section after logging in to your mySAFRA account.
Is it safe to make payments/input my personal details on mySAFRA?
Absolutely! mySAFRA uses SSL/password-protected accounts to safeguard the transmission of your personal information over the web. As for monetary transactions, information is protected using a private and secured line to NETS.
How do I update my vehicle IU?
You can log in to your mySAFRA account and select 'Update Vehicle IU'. Enter your IU number into the text box to update or register your vehicle IU.
I would like to perform online transactions but do not have a mySAFRA account or have forgotten my log-in password. How should I proceed?
mySAFRA offers a wide range of transactions to members, including updating of personal information, membership renewal, facility booking, registration for events and courses, redemption of SAFRAPOINTS, contest participation and more.
To create an account, simply sign up here. You should receive an activation link shortly after registration. You may wish to check your spam or junk folders if the email is not delivered to your inbox folder.
If you have forgotten your password, click on the 'Forgot Your Password' link, input all required CAPTCHA code followed by the email address which you registered with us previously. A Reset Password email will be sent to you for setting of your preferred password.
What modes of payment may I use on mySAFRA?
We accept payments from VISA, MasterCard and eNets.
How do I know if my transaction is successful?
You should receive a confirmation message display if your transaction is successful. If you did not receive, please send us a query here, or contact the respective clubs.
How do I purchase AIG Travel Guard insurance?
Please click here
for details on AIG Travel Guard Insurance.
Which browser is mySAFRA compatible with?
mySAFRA is best viewed in IE 9, 10 and 11, Apple Safari 5, Mozilla Firefox 43.0.4 and later, and Chrome 47.0.2526 and later.