Dear Members,

As we are currently experiencing a surge in redemptions during this peak period, please expect a processing lead time of 4 to 5 weeks for your redemptions.

We thank you for your continuous support and understanding!

Redemption of SAFRAPOINTS

Discover a list of exciting rewards that you can redeem with your SAFRAPOINTS. The more you spend, the more SAFRAPOINTS you can earn and accumulate to redeem for better rewards!

Choose and redeem from a vast array of attractive rewards or use your SAFRAPOINTS to offset your purchases/payments.

Redemption-of-SAFRAPOINTS SAFRAPOINTS-Vouchers

Notes:

Voucher(s)/ collection letter(s) will be mailed to you within 14 days from the date of redemption.

Before making the redemption, you may wish to confirm your mailing address in our records to ensure that the voucher(s)/ collection letter(s) reaches you.

If you do not receive your voucher(s)/ collection letter(s) after 14 days from the date of redemption, please email us at safrapoints@safra.sg or call 1800 377 9800 (9am - 6pm from Mon - Fri and 9am - 1pm on Sat, excludes Public Holidays).

For redemption of voucher(s) that are worth $50 or more, members will be informed separately to collect at their preferred SAFRA Club.

For $10 Community Chest Donation (available for redemption through mySAFRA and SAFRA clubs), the tax exemption invoice will be mailed to you by Community Chest within 2 months from the date of redemption.

mySAFRA

1. Login to your online account at https://mysafra.safra.sg.

2. From the top left drop down list, click on “SAFRAPOINTS > Redemption Catalogue”.

If you have yet to sign up for an online account, please visit here and fill in your details.

mSAFRA App

1. Download mSAFRA app (in App store or Google Play store).

2. Login to your online account.

3. From the top left drop down list, click on “Redemption Catalogue”.

If you have yet to sign up for an online account, please click the “SIGN UP” button at the bottom of the login page and fill in your details.

SAFRA Clubs

You can check your SAFRAPOINTS balance at the customer service counters of any club from 9am to 9pm daily.

SAFRA Jurong

Tel: 6686 4333

SAFRA Toa Payoh

Tel: 6259 4000

SAFRA Mount Faber

Tel: 6278 6011

SAFRA Punggol

Tel: 6585 8718

SAFRA Tampines

Tel: 6785 8800

SAFRA Yishun Country Club

Tel: 6852 8200

Redeem instant price discounts for your SAFRAPOINTS for purchases at these participating outlets.