Frequently Asked Questions

AGM2021-Banner

Who can participate in the AGM?

A: The SAFRA AGM is only open to SAFRA Principal Members and Dependent Members.

I am not a SAFRA Principal Member or Dependent Member. Am I able to register and join the AGM?

A: The AGM is only open to SAFRA Principal Members and Dependent Members. We regret to inform you that we are unable to accept individuals who are not either a SAFRA Principal Member or Dependent Member.

I would like to register for the AGM but I do not have a mySAFRA account. How do I then register?

A: You may register for a mySAFRA account at https://m.safra.sg.

Registration via mSAFRA App:
Step 1: Click on the AGM Banner
Step 2: Tap on MySAFRA Account & Login to mySAFRA
Step 3: Click on Top Left drop down bar
Step 4: Click on 'AGM' and select "AGM RSVP"(You will see "RSVP Success" & You will get a confirmation email from SAFRA too)

Registration via SAFRA Mobile Website:
Step 1: Tap on MySAFRA Account & Login to mySAFRA
Step 2: Click on Top Left drop down bar
Step 3: Click on 'AGM' and select "AGM RSVP" (You will see "RSVP Success" & You will get a confirmation email from SAFRA too)

Alternatively, you may:

  • Contact SAFRA Toa Payoh during office hours (Mon – Fri, 9am – 6pm) at 6259 4000
  • Visit our Customer Service Counters at any SAFRA club (open daily, 9am – 9pm)

Do remember to bring along your SAFRA membership card for verification.

I have registered for the AGM and I am required to submit the Proxy Form. What happens if I submit the proxy form late?

A: If you have submitted your completed Proxy Form beyond the stipulated deadline (Friday, 12 November 2021, 3pm), we regret to inform you that it would be deemed that you have surrendered your voting rights.

How do I download the mSAFRA app and activate the app?

A: You may download the mSAFRA app from the App Store here (for iOS devices) or the Google Play Store here (for Android devices). To activate the app, you will have to log in using your mySAFRA account.