SAFRA Punggol Presents Otah & Friends: Play Date!

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Everyone’s favourite otter is visiting a new side of Singapore! After a successful run at Gardens by the Bay, Otah & Friends is heading to SAFRA Punggol so you have even more time to discover Otah’s colourful world!

For 45 minutes, let loose and explore every nook and cranny of Otah’s whimsical house. Otah has even planned out a whole series of otter-ly fun activities to do together. Complete the activity book to receive an Otah & Friends sticker.

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Please note that as there are technical issues in the mSAFRA app and MySAFRA portal, kindly approach our friendly customer service officers at Level 3, Concierge to assist you to book tickets for Otah & Friends: Play Date. We apologise for the inconvenience caused, thank you for your kind understanding in advance.


5 lucky SAFRA members who book a playdate at Otah & Friends: Play Date on Sun, 25 July will stand a chance to win $10 SAFRA rewards voucher! Read the terms and conditions here.

What's more, enjoy these complimentary activities for timeslots between 10am to 6pm on 25 July:
- Otter themed Balloon Sculpturing
- Slime Making Workshop by Quaint Candy
- Craft Making Workshop by Lollibox
- 250ml bottled Lemonade and cookies for the first 60 pax

Get your tickets now at mySAFRA portal, mSAFRA app or at Concierge Counter, Level 3, SAFRA Punggol.

GENERAL ADMISSION (w.e.f 22 Jul 2021)

Weekdays: Closed
Weekends & PH: 9am - 9pm
1 ticket admits 1 pax
$12 (SAFRA Member)
$15 (Guest)
 PLAYTIME  45 minutes

*Max 2 pax per booking and 4pax per timeslot. Please write to Elizabeth at if you wish to book the entire session or arrange for corporate bookings.
*Parents must accompany their children aged 12 years & below. (Any parent who wish to accompany their child must purchase a ticket).
*Last timeslot for all sessions is 8pm daily.



  • Each ticket admits one person only.
  • Each time slot is limited to a maximum of 4 people. 
  • Children aged 12 and below have to be supervised by parents at all times.
  • You are strongly advised to arrive 10 minutes before your time slot.
  • If you miss your time slot, your ticket is no longer valid and no refunds or exchanges will be made. To re-book another session, it must be of your own expenses and according to the current availability.
  • If you are late for your time slot, additional time will not be given.
  • A booking becomes a no-show and entry may be declined if the team is more than 15 minutes late. In such a situation, the money is not refundable and the booking is not changeable.
  • The issued wrist tags must be worn at any given time.
  • Re-entry within the registered timeslot is allowed for participants who has their wrist tag on.
  • No exchanging of adults is allowed at any point of time. Any additional adult will be charged accordingly if there is any available slot. 
  • Please note that you may be joined by another group if the maximum capacity of 4 people is not reached in a timeslot.


  • Limited capacity per time slot.
  • 15 minutes is allocated for disinfection after each timeslot.
  • Kindly practice social distancing at all times in the premise.
  • It is mandatory for kids aged 6 & above to wear either a face mask or face shield in the premise.
  • Accompanying parents/guardians are responsible for ensuring their children abide by the safe distancing measures of at least 1m distance.
  • Anyone spotted not adhering to the above measures may be asked to leave the premise.


Get your tickets at mySAFRA portal, mSAFRA app or at Concierge Counter, Level 3, SAFRA Punggol. Do note that tickets will be sold 1 week in advance.

Read the registration procedures here on how to purchase tickets at mySAFRA portal and mSAFRA app.

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claw machine

Try your hands at catching ChaoTah in our new Claw Machine in Otah & Friends: Play Date! Each paid participant will receive 2 tokens to try to catch Chaotah in the claw machine. Each token will be for 2 plays.

Public can also try to catch Chaotah in the Otah & Friends: Play Date Claw Machine located near the merchandise booth. Each play will be at $2 and do note that no change will be given.



Upload your happy moments at SAFRA Punggol Presents Otah & Friends: Play Date and stand to win 1 Otah Plushie and 1 Otah & Friends keychain (random design), total value and a $5 SAFRA Punggol e-voucher, total value at $50.80!

How To Join:

  • Participants have to be valid SAFRA members as of 31 July 2021.
  • Participants will complete the following steps to be eligible:
    • Like and follow SAFRA Punggol Facebook Page 
    • Like and follow SAFRA Punggol Instagram Page 
    • Set your social media account to public so that your shares are visible to the organiser.
    • Like and share the Otterly Fun at Otah & Friends: Play Date Contest post in SAFRA Punggol Facebook Page or SAFRA Punggol Instagram Page
    • Submit a photo of your happy moment at SAFRA Punggol Otah & Friends: PlayDate in SAFRA Punggol Facebook Page or SAFRA Punggol Instagram Page and comment what you like about SAFRA Punggol Otah & Friends: PlayDate in the Otterly Fun at Otah & Friends: Play Date Contest post. 
  • The Contest will run from 1 July to 31 July 2021, 2359hrs. Winners will be informed by 15 August 2021.
  • There will be 20 winners for this contest. 
  • Each winner will receive 1 Otah Plushie and 1 Otah & Friends keychain (random design), total value is $45.80 and a $5 SAFRA Punggol e-voucher to be used at participating outlets at SAFRA Punggol.
The shortlisted winners will be contacted by the Organiser via Facebook/Instagram private message and provided with a SAFRA email address that they need to send their contact details to for verification and prize collection purposes. The shortlisted winner must respond within the time frame stated in the message.

By participating in this Contest, you consent to SAFRA’s collection of your personal data in order to conduct the Contest and agree that SAFRA may, for this purpose, collect, use and/or disclose your personal data in accordance with these Terms and Conditions and SAFRA’s Privacy Policy at,
Read here for the full contest terms and conditions.


SAFRA Punggol
9 Sentul Crescent
Singapore 828654

Parking space is available at SAFRA Punggol, Level 1 and 2. Click here to view the parking charges. Don’t miss out on the Free Weekday Parking promotion if you are visiting during the weekdays!

Nearest LRT is Sam Kee (PW1). Participants may transit to LRT from Punggol MRT, Platform 2, West Line.

Bus 84 or 382W from Punggol Bus interchange, alight at 3rd bus stop. You will see SAFRA Punggol on the opposite side of the road.



For enquiries, please write to Elizabeth at