House Rules

  • All participants must be in good health before entering the premise. The management reserves the right to refuse or remove entry to anyone who appears to be unwell.
  • SAFRA Punggol reserve the right to refuse entry to any person who is abusive or inappropriate in any way at the sole discretion of the management and staff.
  • Participants under the influence of alcohol are not admitted to our premises.
  • Strictly no food and drinks are allowed in the premises.
  • It is your responsibility to check that any sessions issued to you are accurate.
    Sessions may not be transferred or resold for commercial purposes or at a premium. If a Session is transferred or resold in breach of this condition, the bearer of the session or the person claiming the right to attend, will be refused admission to the session.
  • Each participant participates in the game at their own risk. SAFRA Punggol is not liable for any personal or equipment damage and loss of personal belongings.
  • You are required to leave all the props, clues, portable items within Otah’s house and not remove them from the premises.
  • All staff have the right to be treated with respect. Any hurtful comments or gestures will not be tolerated.
  • SAFRA Punggol can charge customers for damage caused by players, whether intentional or involuntary. When you are on our premises, please follow our rules & regulations and cooperate with our staff regarding safety rules.
  • SAFRA Punggol do not provide any storage facilities for your valuables. You are responsible for your own belongings.
  • SAFRA Punggol is not liable for any delays or obstructions causing delay to your arrival caused by bad weather, protests, floods, traffic jams or any other reason. It is your responsibility to arrive on time according to your booking.
  • Force Majeure – SAFRA Punggol will not be liable for any cancellations to your booking due to unavoidable catastrophes that interrupt the expected course of your booking and participants agree that they cannot cancel their booking, or request a refund, under such circumstances.
  • Upon reservation, participants agree that SAFRA Punggol  and its management & staff is not liable for any injury, death, damage, loss or inconvenience arising from any accident caused directly or indirectly by the game or by improper use of the game for not following the rules given during the briefing. Risks will be fully borne by participants.
  • SAFRA Punggol is not responsible for any injuries caused by improper manner of play.
  • Parents and guardians are responsible for supervising their children at all times. SAFRA Punggol accepts no responsibility for any injuries, accidents and/or loss of property.
  • SAFRA Punggol reserves the right to alter our operations hours, shorten and/or halt playtime or revise the rules and regulations whenever necessary and without prior notice.
  • SAFRA Punggol encourages responsible play and reserves the right to remove non-compliant participants from the escapade without refund for the safety and wellbeing of all.