Welcome to Safra.sg. SAFRA provides its services to you subject to the following conditions. The use of SAFRA.sg (“Website”) is subject to these terms of use (“Terms”). These Terms apply to all visitors, users or others who access or use the Website. By accessing or using the Website, you and the entity that you are authorised to represent agree to be bound by these Terms.

If you do not agree to be bound by these Terms, you may choose to leave the Website.

We reserve the right to amend these Terms, at any time, as we deem fit. Such amendment shall be effective upon the posting of an updated version of the Terms on the Website. Your continued use of the Website, following any amendment of these Terms, whether or not actually reviewed by you, shall constitute your acceptance of such amendment.

We may at any time also modify, delete or update without notice, any aspect of the Website at our sole discretion.

In addition, when you use any current or future SAFRA club facilities or visit or purchase from any business affiliated with SAFRA, you may also be subjected to the terms of use of such service or business whether or not included in the Website (“Third Party Terms”). You agree that it is your responsibility to review such Third Party Terms regularly to update yourself of any changes. The Website may contain links to third party web sites or services that are not owned or controlled by SAFRA. SAFRA has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that SAFRA shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


Please refer to SAFRA’s Privacy Policy, as amended from time to time, which outlines how SAFRA manages your personal data in accordance with the Personal Data Protection Act 2012. By using the Website, you will be deemed to have consented to SAFRA’s collection, use or disclosure of your personal data for purposes set out therein relating to members, SAFRA’s general business purposes, any purposes reasonably connected with the above mentioned purposes and any other purposes for which SAFRA has specifically obtained your consent.

Electronic Communications

When you visit the Website, send e-mails to us or visit our social network platforms (such as Facebook, Instagram and Twitter), you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you via e-mail, notices on this site or through the comments section or private message on social network platforms. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content on the Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of SAFRA or its content suppliers and protected by international copyright laws. The compilation of all content on the Website is the exclusive property of SAFRA and protected by international copyright laws. All software used on this site is the property of SAFRA or its software suppliers and protected by international copyright laws. You may not copy, reproduce, modify, lease, loan, sell, create derivative works from, upload, transmit, or distribute the content of the Website in any way without SAFRA's or the appropriate third party's prior written permission.


SAFRA and other SAFRA graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of SAFRA or its affiliates in the Republic of Singapore. SAFRA's trademarks and trade dress may not be used in connection with any product or service that is not SAFRA's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits SAFRA. All other trademarks not owned by SAFRA or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SAFRA or its affiliates. You may not copy, reproduce, modify, lease, loan, sell, create derivative works from, upload, transmit, or distribute the content of the Website in any way without SAFRA's or the appropriate third party's prior written permission. SAFRA does not grant to you any express or implied rights to SAFRA's or any third party's Intellectual Property.

License and Website access

SAFRA grants you a limited license to access and make personal use of the Website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of SAFRA. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. The Website and/or any portion of the Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of SAFRA. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of SAFRA and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising SAFRA's name or trademarks without the express written consent of SAFRA. Any unauthorised use terminates the permission or license granted by SAFRA. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Website so long as the link does not portray SAFRA, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any SAFRA logo or other proprietary graphic or trademark as part of the link without express written permission.

Your account

If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the Website only with involvement of a parent or guardian. SAFRA and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

For the terms governing the use of your mySAFRA account, please refer to the Terms of Use on mySAFRA(.pdf, 208.24 KB).

Comments, communications and other content

Visitors may submit suggestions, ideas, comments, questions, or other information via our Feedback page or social network platforms (such as Facebook, Instagram and Twitter), so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, false or misleading or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, Trojan horses, worms, time bombs or other computer programming routines that are intended to damage, interfere with, intercept or expropriate any system or the Website, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." 

If you do post content or submit material, and unless we indicate otherwise, you grant SAFRA and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant SAFRA and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify SAFRA or its affiliates for all claims resulting from content you supply. SAFRA has the right but not the obligation to monitor and edit or remove any activity or content. SAFRA takes no responsibility and assumes no liability for any content posted by you or any third party.

Warranty Disclaimer

We make every effort to ensure that all content displayed on this Website is accurate and complete to the best of our ability. Therefore, the Website and all content contained or accessible therein are provided on an "as is", and "as available" basis; and the use of the Website is at your own risk.

In particular, we make no representation or warranty of any kind, whether express or implied (including but not limited to any warranty of title, non-infringement of third party rights, merchantability, satisfactory quality, fitness for a particular purpose and/or freedom from viruses, worms, Trojan horses, macros, spyware and other malicious, destructive or corrupting codes, agents and/or programmes) in conjunction with your use of the Website or any of the content therein.

As visitors may from time to time provide links to other sites via our social media platforms, you agree that SAFRA has no control over such websites and the contents stipulated in such websites. You further agree that SAFRA shall not be responsible for the contents of such websites (including but not limited to any warranty of title, non-infringement of third party rights, merchantability, satisfactory quality, fitness for a particular purpose and/or freedom from viruses, worms, Trojan horses, macros, spyware and other malicious, destructive or corrupting codes, agents and/or programmes) and you agree to waive any claims against SAFRA in respect to such links.

Limitation of Liability

To the extent permitted by law, in no event shall SAFRA, its affiliates, its licensors, its suppliers or any third parties mentioned at the Website be liable for any incidental, indirect, exemplary, punitive and consequential damages, loss profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the Website, information, services or the content whether based on warranty, contract, tort, delict, or any other legal theory; and whether or not SAFRA is advised of the possibility of such damages.

Applicable law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore.


Any dispute, controversy or claim relating in any way to your visit to the Website and/or to products directly purchased from SAFRA and/or to or services directly provided by SAFRA through the Website shall be referred to arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the SIAC (“SIAC Rules”) for the time being in force; which SIAC Rules are deemed to be incorporated by reference in this clause; and which the seat of arbitration shall be in Singapore and the language of the arbitral proceedings shall be the English language, except that, to the extent you have in any manner violated or threatened to violate SAFRA's intellectual property rights, SAFRA may seek injunctive or other appropriate relief in Court in the Republic of Singapore, and you consent to the exclusive jurisdiction of the Singapore Courts. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.


If any provision of these Terms is deemed invalid, unlawful or unenforceable in any respect under any applicable law, it shall be deemed expunged without affecting or impairing the validity, legality and enforceability of the remaining provisions.


No waiver of any rights or remedies by SAFRA shall be made effective unless made in writing and signed by an authorised representative of SAFRA.

A failure by SAFRA to exercise or enforce any rights conferred upon it by these Terms shall not be deemed to be a waiver or variation of any such rights or operate so as to bar the exercise or enforcement thereof at any subsequent time or times.

Our address

SAFRA Headquarters (Mount Faber)

2 Telok Blangah Way

Singapore 098803